Returns & Exchanges

At Uber Eats Shop, we strive for total satisfaction with your merchandise; however, due to the nature of food-related items, we offer a 30-day return window for unused and non-perishable goods. Please note that for safety reasons, any food products or perishable items cannot be returned once they have been delivered.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to your order history to select the items you wish to return and receive a return authorization.

• 2.
  Prepare Your Package

  Securely pack the unused merchandise in its original packaging, ensuring all tags and seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.